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December 2010
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President's MessageSteve Wiley

Holiday greetings from a chilly Gettysburg! If you know me, you know how passionate I am about fostering employee engagement as a key to increased effectiveness and satisfaction in the workplace. Many of you have heard me quote a Gallup poll describing 70 percent of U.S. employees as "disengaged" or "actively disengaged" at work. Well, according to another poll on employee engagement that I came across recently, this number is even higher!

According to a Towers Perrin study that polled more than 88,000 workforce members in 18 countries, only 21 percent of the workforce felt engaged. That means that 79 percent—or 4 out of 5 workers—are "enrolled, disenchanted or disengaged." Read more about the study here.

Wow—that blows my mind! Isn't it truly frightening that so many individuals are simply not engaged in what they do all day long? And what effect does that have on organizational America's effectiveness?

I suggest that we, as leaders, make it our mission in 2011 to change these numbers. Let's do everything in our power to make our colleagues and followers feel as engaged as possible in the coming year! But how can we do that, you ask?

These suggestions, from Business Insider, are a good starting point to increase your positive managerial behaviors and employee engagement:

  1. Don't get angry.
  2. Don't be cold, distant, rude or unfriendly.
  3. Don't send mixed messages to your employees so that they never know where you stand.
  4. Don't BS your team.
  5. Don't act more concerned about your own welfare than anything else.
  6. Don't avoid taking responsibility for your actions.
  7. Don't jump to conclusions without checking your facts first.
  8. Do what you say you are going to do when you are going to do it.
  9. Do be responsive (return phone calls, e-mails).
  10. Do publicly support your people.
  11. Do admit your mistakes.
  12. Do recognize your team.
  13. Do ask and listen.
  14. Do smile and laugh.

Source: www.businessinsider.com

I think this is a pretty great list, and I hope you'll join with me in 2011 by putting these dos and don'ts into practice on a daily basis. As I mentioned, this list is just a starting point and hopefully can encourage and motivate you to think more about the engagement process. I'd love to hear if you have any other suggestions or ways that you have effectively improved employee engagement in your organization. Please send your ideas to us at info@gettysburgleaderhip.com. Let's make 2011 the Year of the Engaged Employee!

Happy holidays!


Steven B. Wiley, president & founder
The Lincoln Leadership Institute at Gettysburg


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Victorian CardHappy Holidays

The faculty and staff of the Lincoln Leadership Institute at Gettysburg wish you a happy and healthy holiday season and a joyous 2011. Learn more about the featured Victorian greeting card and others at www.indiana.edu/~liblilly/xmas2/

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Presidential Management Fellows visit Gettysburg

The Lincoln Leadership Institute was honored to host a group of 305 Presidential Management Fellows from more than 80 federal agencies last month in Gettysburg.

The Fellows—committed to excellence in leadership and management of public policies and programs—came to experience the leadership lessons drawn from the battle of Gettysburg.

A moving aspect of the trip occurred when all 305 Fellows together walked Pickett's Charge—described as the most memorable charge of the war—and were reminded of the importance of courageous communication.

Other trip highlights included a visit to the Museum and Visitor Center at Gettysburg National Military Park and other sites on the battlefield.

The trip to Gettysburg brought the recently appointed Fellows together to shape their views of leadership, increase their commitment to public service and create camaraderie within the group.

Another group of Fellows are scheduled to visit in mid-January. For more information about the Fellows program, visit www.pmf.opm.gov/.

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LLI faculty member featured on C-SPAN 3

Matt PinskerLLI faculty member Matt Pinsker, a history professor at Dickinson College, recently had one of his classes air on C-SPAN 3. Pinsker, who teaches a course on the election of 1860, is an expert in U.S. political, legal and diplomatic history as well as campaigns and elections.

In this video, he discusses Abraham Lincoln's role in the 1860 election and how that election changed American politics forever. "I was honored, and the students were quite excited. They even dressed up," Pinsker said of the C-SPAN opportunity. "Several guys are in coat and tie, and more than a few young women are in skirts or dresses. But, of course, you can't have a full makeover without some glitches. If you look carefully at the video, you'll notice one of the students in a nice gray suit—and no socks."

To learn more about Pinsker's course, visit http://blogs.dickinson.edu/hist-211pinsker/. To view the class aired on C-SPAN, visit www.c-spanvideo.org/program/TheElectio.

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Gettysburg Foundation names Hanley as new president

Joanne HanleyJoanne M. Hanley has been named the new president of the Gettysburg Foundation—a private, nonprofit educational organization working in partnership with the National Park Service—effective February 1, 2011.

Hanley currently serves as general superintendent of the National Parks of Western Pennsylvania.

Hanley's previous positions include superintendent of Women's Rights National Historical Park (Seneca Falls, NY); interpretive planner, National Capital Regional Office; site manager, Glen Echo and Clara Barton National Historical Sites (Glen Echo, Md.); concessions management specialist, George Washington Memorial Parkway; international cooperation specialist, Office of International Affairs; natural resource specialist, Mt. Rainier National Park; and environmental specialist, Denver Service Center. She has a bachelor's degree in environmental science from Long Island University and a master's degree in environmental science from Washington State University.

"I am deeply honored to be able to work to continue our nation's legacy of remembrance in this new capacity at Gettysburg," said Hanley. "I hold the partnership between the public and private sector at Gettysburg—between the National Park Service, the Gettysburg Foundation and the other partners—in high esteem. What has been created there is an amazing testimony to cooperation and collaboration that must continue to succeed. "

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Personalized bricks on Lincoln Square available

BricksNeed a last-minute gift for the person who has everything? Give a lasting gift—and a piece of Gettysburg—with a personalized engraved brick in front of the David Wills House on Lincoln Square. Offered through Main Street Gettysburg, a nonprofit organization committed to the preservation and revitalization of historic Gettysburg, the bricks are $150 each and are tax deductible. For more information, visit www.mainstreetgettysburg.org.

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RudolphRudolph's leadership lessons

The holiday song Rudolph the Red-Nosed Reindeer proves valuable leadership lessons can be found where we least expect them. This piece shines a whole new light on the story behind Rudolph and the lessons he's been teaching—celebrating your gift as a leader, rising above opposition and embracing your destiny—for generations.

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Closing Thought

The art of choosing men is not nearly so difficult as the art of enabling those one has chosen to attain their full worth.

Napoleon Bonaparte

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Copyright 2010, The Lincoln Leadership Institute at Gettysburg